Customer Service:

Med-Bill takes great pride in providing excellent customer service to our EMS providers and the patients they serve. When partnering with Med-Bill, you can feel confident that your every billing need is met and question is answered in a timely and accurate manner. To ensure the highest quality of support, we provide an entire team dedicated to you and your patients!

Every member of our dedicated customer service team understands the unique intricacies associated with each provider. This includes self pay discounts, write off policy, resident/ nonresident regulations, extrication, and all other policies and procedures that the provider may have in place.  

With Med-Bill, you will always have a team on call for your EMS billing and compliance needs!


At Med-Bill, we understand the importance of accurate and transparent reporting, which is why provide customized and comprehensive reporting on a monthly basis. This includes a secure client portal to review and share reports, deposits, run reports, speciality reports, etc. 24 hours a day. We can even create specialized and custom reports based on your needs.




Med-Bill is very active in the EMS Community, and currently works alongside the Indiana EMS Commission and the Indiana Emergency Response Commission to help progress positive changes for the EMS industry. Med-Bill is also very proud of the integral role we played in the recent FSSA reversal decision on down coding. This reversal will result in thousands of dollars in additional revenue for all EMS providers in the State of Indiana.



Med-Bill works hand in hand with patients to ensure they have every opportunity to resolve their account in a quick and convenient way.

Our payment methods include:

  • Check by Phone

  • Credit Cards

  • Hardship Options

  • Negotiated Payoffs Payment Plans


In addition, Med-Bill also focuses on EMS fundraising activities by sponsoring numerous golf outings and running events each year.


For more information on our services click the link below