“Since your service has taken over our billing we have increased receipts by over 50%. You and your customer service oriented employees have made our EMS billing a flawless operation. We have had comments from users of our service of how helpful you are in explaining and helping them with insurance company’s reports and problems. Your work on collection of denied claims is absolutely amazing. Your company is always accessible and provides prompt responses to all of our questions about various aspects of EMS even outside the parameters of billing.”

- JP, Fire Chief

“Overnight, partnering with Med-Bill provided our small, rural EMS agency with any imaginable resource related to billing, collections and compliance. Leadership has clearly invested in staff – at least 75% hold one or more industry gold-standard certifications focused on a specific revenue phase or compliance discipline. Most importantly, they have been able to offer innovative solutions to every revenue cycle challenge we have brought to their doorstep while providing the highest level of customer service for our patients + families.”

- Eric, EMS Director

“Staying up with all of the regulations is truly a full-time job. Using Med-Bill has saved us a lot of time and headaches. This removes a big workload from our volunteers.”

- Mike Baker, Fire Chief

“Med-Bill’s level of professionalism has left an excellent impression. Our group was lucky to have found them and they rescued us from the outdated service of our former biller.”

- Carl F, Fire Chief

My husband and I have had nothing but good experiences with Med-Bill. My husband had 3 strokes over the last couple of years before passing away recently and he was always treated with respect by the paramedics. Anytime there was a bill we were able to set up payment arrangements within our budget. Truly amazing service from the paramedics to the billers. Thank you for everything !

- Claudette A.

“I couldn’t rave more about the services provided. The call taker was professional and a sweetheart the entire time. Also, the two gentlemen EMTs who came to pick my mother up were professional and a real credit to the company. When the bill came we were able to get help with it since my mother couldn’t afford it and I cannot thank you enough.”

- Jennifer D, Daughter

"We live on a fixed income and find Med-Bill to be a blessing. We don’t know where we would be without it."

- Dewey C.

“The service has been wonderful. Everyone is nice and courteous. They were able to set us up with a payment plan within our budget, The drivers are very considerate of our feelings and nice about sending the drivers that we like. We have neither complaints nor any problems with the company. 10 out of 10 for service”

- Susan M.

“We always receive great service. EMS is always on time for my son. The crews are always professional. We are so grateful for the live saving transportation and affordable payment options.

- Randy P, Grateful Father

“EMT with a private service in Indianapolis, had a few run-ins with IEMS. They are always very professional and polite."

- Cade W.

“Great EMS Organization and keeping the team work going in Indy for quality emergency medical services”

- Bruce E.

“I just smile every time I talk to Mike. He is so very pleasant.”

- Jenny

“Thank you for the phone conversation we had and your advice on how to manage this matter. Thanks again for your kind attention to this matter.”

- Claire

“Medbill is a job that you can go in every morning knowing that what you do matters. You're helping patients solve issues with their bills or helping providers continue running their services. The management is great, very understanding, and would do anything to help their staff with any issue you may encounter. The business is ran by someone who really cares about everyone and getting things done, you couldn't be more proud than to say you work for Medbill.”

- Ross

“A lot of people don't think about the financial impact that having to ride in an ambulance can have, and the stress that's involved with dealing with insurance companies after the fact. It's a good feeling to be able to remove, or at least alleviate, some of that stress from our patients. Having to ride in an ambulance is typically a dark time for most, and a friendly voice on the phone can make a big difference.”

- Collin

“I have really enjoyed my time working at Med-Bill. There is a great culture here, the staff is friendly, and we work with a purpose. What really makes this company stand out is our passion for helping our communities. Through assisting patients with their billing needs, and getting reimbursement for our first responders, our work makes a difference. I’m very happy to have found Med-Bill and plan to continue my career here.”

- Macie